Feature

On-call

On-call schedules, escalation, alert acknowledgement in Slack and Telegram.

On-call answers "who do we call at 3am". Rotating on-call schedules, escalation chains (no ack within N minutes — wake the next person), acknowledge and silence right from Slack or Telegram. Alerts from rules go to the current on-call, not to a shared channel nobody reads.

Key properties

  • Rotating on-call schedules with overrides
  • Chain escalation when an alert is not acknowledged
  • Ack / silence right from Slack and Telegram
  • Alert routed to the current on-call by severity
  • Notification and response-time history

Related features