Feature
Incidents & Postmortems
Incident lifecycle: timeline, roles, postmortem and MTTR metrics.
Incident management runs an event from declaration to closure: an action timeline, role assignment (incident commander, communications), linked alerts and graphs. After closure — a postmortem template and MTTA / MTTR metrics to see where response lags. Incident history stays for review and audit.
Key properties
- ✓Incident timeline with actions and timestamps
- ✓Roles: incident commander, communications
- ✓Alerts, graphs and notes linked to the incident
- ✓Postmortem template after closure
- ✓MTTA / MTTR metrics by period